WINTER COLLECTION IS HERE
At Rootie, we are committed to your satisfaction. To ensure a smooth shopping experience, we offer an exchange and refund policy outlined below.
– To be eligible for an exchange or refund, the product must be in the same undamaged condition as received. Each order is entitled to one Exchange process OR one Refund process.
– Please note that damaged products or requests made after 14 days from the date of receiving the order are not eligible for a refund or exchange.
– On-sale items and items purchased with discounts are NON-refundable.
– Kindly be informed that shipping fees are non-refundable. If you request an exchange or a refund, you will be responsible for covering any additional shipping and handling costs. (Unless you received an incorrect product, damaged, or factory-defected one: we are pleased to offer a full cash-back or a free exchange – according to your preference.)
Thanks for always choosing Rootie.
Your shopping experience is our priority and we are keen on your satisfaction.
Welcome to the enchanting world of Rootie!
A beloved brand that offers a captivating range of products designed for kids and teenagers. Rootie is more than just a brand; it’s an immersive storytelling experience centered around the extraordinary adventures of a remarkable young girl named Rootie.
OUR LOCATIONS
- Alef Bookstore – Maxim Mall
- COW Gift Shop
Let's Be Friends!
Subscribe to be the first to receive our offers and products launches